Public Process Leadership in an Age of Distrust
2023-CxD03
Included in subscription
1.00
LU|HSW
4.00
Course expires on: 12/17/2026
Description
The community contexts in which we work today are defined overwhelmingly by pervading public mistrust, conflict and controversy, and community opposition. Our urban crises – climate, housing, equitable development - are forcing quick action to avoid catastrophe. Controversy, community opposition and legal challenges pose significant and costly burdens to achieving our collective goals. This session will provide an overview of the key challenges in the field of public participation today. It will identify core components of healthy processes that can lead to more successful community outcomes with broad community support. The session will address technique selection, as well as tools, resources and networks where participants can develop skills in public participation.
This session was recorded live on March 15, 2023.
Learning Objectives
Describe key attributes of public participation what differentiates it from other tools, such as community engagement, community organizing, public relations and advocacy.
Apply analysis to current practice barriers and their potential solutions.
Apply strategies for increasing trust and collaboration with the public for more sustainable public process outcomes.
Apply lessons learned from case studies.
Presented in partnership with Communities by Design (CxD).

Through decades of work in hundreds of communities with tens of thousands of volunteers and citizens, CxD Design Assistance Teams have proven that communities are at the heart of solutions to the world’s most pressing issues. Donate today to support this work.
Joel Mills is Senior Director of the Architect Foundation’s Communities by Design program. The program has catalyzed billions of dollars in sustainable development across the United States, helping to create some of the most vibrant places in America today. Joel’s 29-year career has been focused on strengthening civic capacity, public processes, and civic institutions. This work has helped millions of people participate in democratic processes, visioning efforts, and community planning initiatives. He has delivered presentations, training content, workshops, and public processes in over a dozen countries across 5 continents.
In the United States, Joel has provided consultative services to hundreds of communities, leading participatory processes on the ground in over 100 communities across 38 states. His work has been featured in over 1,000 media stories. Joel has served on dozens of expert working groups, boards, juries, and panels focused on civic discourse and participation, sustainability, and democracy. He was a founding Board Member of the International Association for Public Participation’s United States Chapter. He has spoken at numerous international conferences concerning democratic urbanism and the role of democracy in urban success, including serving as the Co-Convener of the Remaking Cities Congress in 2013. Joel is an Academician of the Academy of Urbanism in London, UK. He is the author of numerous articles on the relationship between democracy, civic capacity and community.
Erin Simmons is Senior Director of Design Assistance for Communities by Design, a program of the Architects Foundation. For more than 18 years, Erin has provided technical assistance to hundreds of communities around the world, leading democratic planning processes and training workshops focused on empowering citizens to create equitable, sustainable, and resilient communities. Her work has been featured in hundreds of news articles and publications, and she has spoken extensively as a subject matter expert on the topics of participatory planning, sustainability, and community revitalization.
Prior to her work with Communities by Design, Erin worked as historic preservationist and architectural historian for an environmental and engineering firm, where she practiced preservation planning, created historic district design guidelines and zoning ordinances, and conducted historic resource surveys. She holds a Bachelor of Arts degree in History from Florida State University and a Master’s degree in Historic Preservation from the University of Georgia. Erin is an Academician of the Academy of Urbanism in London, UK.